The shipping address cannot be changed once an order is in process. If you have an issue, we're here to help – please reach out to the Customer Care team at service-usa@yt-industries.com.
Frame sizes and bike models cannot be changed once an order is in process. If you have a question on sizing, check our size guides for detailed info, or reach out to the Customer Care team at
service-usa@yt-industries.com.
Orders cannot be modified once in process. If you need to add additional items or have questions, please reach out to our Customer Care team at service-usa@yt-industries.com.
Orders cannot be modified once they are in process. This includes changing the shipping address, frame size, bike model, or adding additional items. If you have questions or need assistance, please contact our Customer Care team at service-usa@yt-industries.com. For sizing questions, please also refer to our size guides.
We’re unable to change the payment method or card details once an order is submitted.
To request a cancellation, drop us a message at service-usa@yt-industries.com. While we can’t guarantee cancellation, we’ll do our best to catch your order depending on where it is in our fulfillment process.