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FAQ

Got a question about ordering, payment, or delivery? In our FAQ, we aim to give you the answers you're after , but if you don't find what you're looking for – relax, we've got this. Just reach out to our Customer Care team for the information you need.
BIKE RELATEDORDERING (US)Distributors | Customer FAQsDELIVERY (US)Distributors | New Partner FAQsPAYMENT (US)Affirm FINANCING (US)DECOY SNWARRANTY (US)JEFFSY MK3SUSPENSION SETUPROLLING CIRCUS
The following payment options are available:
  • Credit card (Visa, Mastercard, American Express, Diners Club, Discover)
  • PayPal
  • Financing through Affirm
  • Apple Pay
  • Google Pay
  • Visa
  •  Mastercard
  •  American Express
  •  Diners Club
  •  Discover
Your credit card will be charged immediately with the full amount.
No, there are no additional charges.
In this case, your credit card provider will reject your payment automatically. 

Here are a few options: 
  • Contact your credit card provider to increase your spending limit. 
  • Once your limit is raised, you can place a new order. Select a different payment method. We offer a range of alternatives depending on your location.
Yes! You can choose financing through our partner Affirm.

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