Unfortunately, we can only change shipping addresses with in the same county and state. If there is an issue, please contact us via service-usa@yt-industries.com or call us at 1-833-982-4537.
Unfortunately, we cannot change the frame size/model within an order. If you want to change the model or frame size, you must place a new order through our web shop and cancel the previous one.
Unfortunately, we are unable to add items to an existing order. Please contact us via service-usa@yt-industries.com or call us at 1-833-YT-BIKES
Please contact us via service-usa@yt-industries.com or call us at 1-833-YT-BIKES.
If you would like to cancel your order, please email us at service-usa@yt-industries.com.
For bikes with this availability status, we are expecting more to be available, but we cannot provide an estimate of when this might be.
A $15 recycling fee is included with the purchase of every e-bike and aftermarket battery. This fee helps fund Call2Recycle, ensuring that e-bike batteries are collected, transported, and recycled responsibly. By choosing YT Industries, you're not only investing in a high-quality e-bike but also contributing to a more sustainable future for cycling.

Call2recycle Website
At the moment we do not offer frame kits.
Since our bikes are assembled and packaged before being assigned to a customer, a specification change is unfortunately not possible.
Unfortunately, this is not possible.