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YT-Industries
    DevEN

FAQ

Got a question about ordering, payment, or delivery? In our FAQ, we aim to give you the answers you're after , but if you don't find what you're looking for – relax, we've got this. Just reach out to our Customer Care team for the information you need.
ORDERING (EU)ORDERING (CA)ORDERING (US)BIKE RELATEDORDERING (UK)Distributors | Customer FAQsDistributors | New Partner FAQsDELIVERY (UK)PAYMENT (UK)DELIVERY (EU)DELIVERY (US)DELIVERY (CA)Deutsche DienstradWARRANTY (CA)WARRANTY (UK)WARRANTY (EU)AFFIRM FINANCING (CA)PAYMENT (EU)PAYMENT (CA)The All-New DecoyAffirm FINANCING (US)PAYMENT (US)DECOY SNBIKELEASINGCLICK & COLLECT UKJobRad®WARRANTY (US)GCICYCLESCHEMEYT X BUSINESSCLICK & COLLECT HAUSENCONSORS FINANZJEFFSY MK3SUSPENSION SETUPIndustry DiscountROLLING CIRCUSBREXIT
This program is open to full-time cycling industry professionals. 

We're talking:
• Bike shop employees
 • Cycling brand employees (manufacturers/distributors)
 • Outdoor media professionals
 • Trail builders and maintenance crew
 • Cycling instructors and coaches
 • Bike park staff • Other relevant, industry jobs – if you’re unsure, reach out to the team
You get either 20% off the original price or 5% off the sale price – whichever's cheaper.
Include the following information in your email:

• Your full name & job title 
• Place of employment (company name)
• Proof of employment (company ID, pay stub, or a letter from your employer)
• A brief description of your industry role
• Your email address and contact details.
Please allow 3- 5 business days for approval.

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