Your mission

Your tasks
  • Greet and assist customers with a positive and passionate attitude for YT products
  • Embrace and utilize the YT brand, service, and product training to solve customers’ needs by connecting them with the right YT product
  • Provide expert level guidance for all YT products including suspension set up, suspension details, and all bike componentry
  • Provide critical customer service and troubleshooting guidance
  • Develop dynamic solutions to solve service-related issues
  • Learn and understand market segments, industry trends, strategy, and appropriate products
  • Proficiently Operate Showroom point-of-sale system
  • Facilitate positive, proactive communication amongst all internal departments

What you bring in

The ideal candidate will have experience in a retail environment that specializes in bicycle sales and maintenance. They must have strong verbal communication skills to effectively walk customers through the purchase journey. They will have a working knowledge of basic bicycle repair and maintenance.
  • 2+ years’ experience in a retail environment
  • Outstanding written and verbal communication skills
  • Ability to take direction and work without direct supervision
  • Ability to effectively prioritize multiple tasks in a fast-paced environment
  • Must be able to work with a high sense of urgency and well under pressure
  • Must be available to work weekends and holidays as required
  • Hands-on mentality with strong problem-solving skills and high attention to detail
  • Team player with a passion for mountain biking
  • Attention to detail, good decision-making skills
Your skills

We are YT

YT Industries is a rapidly growing bike brand with roots in the gravity and trail segment of mountain biking. Since 2008, we have been taking the bike market by storm with our multiple award-winning bikes and our direct sales concept: In 2015, we were already the European market leader in gravity mountain biking, and today we distribute our products with branches from North America to Asia and hold a leading position in direct sales of bikes worldwide.
Around the globe, but mainly in Germany, YT employs more than 200 talented people who love mountain biking as much as they love the idea of helping to shape a new generation economy as a game changer.

YT Industries ? Live Uncaged.

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Great office environment and highly motivated colleagues


Flat organizational structure and individual development possibilities


Discount on YT bikes, service & repairs, apparel, and accessories


Workout opportunities in the YT gym as well as afterwork and lunch rides




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