Payment

Here you'll find answers to the most common questions.

Which terms of payment do you offer?

Cash on delivery (not outside Germany):
The fastest and easiest way is the cash payment on delivery. You pay the amount invoiced directly to the DHL courier once he is delivering your bike. The advantage is that the product is shipped without delay. DHL claims a C.O.D. charge of 2.00 Euros irrespective of the amount invoiced.

Prepayment:
When you select this term of payment we only ship your ordered article once we’ve received your payment. Please don’t forget to state your order number when making your transfer. In order to guarantee a fast shipment you need to make your payment a few days prior to the anticipated delivery date.

How do I receive my invoice?

You receive a PDF-invoice by email after we have processed your order.
The original invoice will be attached to the shipment.

What are the bank details of YT Industries?

YT Industries products are distributed by Sponsoree Deutschland GmbH. Our banking details are:

Sponsoree Deutschland GmbH
Sparkasse Essen
Bank Code 360 501 05
Account Number. 8 353 088

IBAN DE84 3605 0105 0008 3530 88
BIC: SPESDE3EXXX

It is essential that you state your order number when making the bank transfer so we can allocate your payment!

Contact YT Help Desk

The FAQ's or the technical support didn't help you?
Send an e-mail to: support@yt-industries.com and describe your problem.

We will contact you as soon as possible!