Here you'll find answers to the most common questions.
You can test ride our bikes in our department in Forchheim. In order to ensure that we have your designated model in the right size, you should make an appointment. You can do so by phoning +49 (0) 9191 – 736 305 0 or sending us an email to info@yt-industries.com. Please note that test rides are limited to our premises. You may not take the bike along for a tour.
YT bikes are only sold through our website directly to the end consumer. By selling direct we can offer our bikes at much lower prices than retail, because margins for wholesale and retail, that are included in traditional distribution channels, don’t incur in our model. This price advantage is passed on directly to you - without cutting back on quality.
All YT bikes can only be delivered in the pictured colour and with the displayed specifications. Since we already determine frames and components one year in advance and order them at the manufacturing plants, we obtain very favourable purchasing conditions that we pass on directly to you.
Our bikes are completely pre-assembled and adjusted when we ship them to you. All you have to do is to fix wheels, pedals and handle bar and off you go!
The FAQ's or the technical support didn't help you?
Send an e-mail to: support@yt-industries.com and describe your problem.
We will contact you as soon as possible!